As we actually keep our stock in the warehouse, most orders are usually dispatched same day or next day after order payment is finalised.
Around Christmas, this may be change slightly. If you need an item by a particular date, please put it in the special delivery section, so that we can contact you if we feel it won't make it by that date.
All Deliveries within Australia are carried out by Australia Post using the regular parcel postal service or a variety of other couriers. We cannot guarantee delivery, due to having no control over the actual carriers, but we always do our best to facilitate prompt delivery.
Some large products will not be delivered to Tasmania, NT or WA for the above delivery charge.
|
Standard Delivery Guide
Capital Cities
Melbourne: 1-2 working days
Sydney, Brisbane, Adelaide: 2-3 working days
Other Capital Cities: 3-5 working days
Outside Capital Cities
Within Victoria: 1-3 working days
Other Locations: 4-7 working days |
Express Delivery
If you would like express delivery a minimum charge of $25.00* will be made. Please contact us for final pricing and delivery details. *An additional delivery charge may apply once shipping is confirmed. You will be contacted prior to dispatch if any other charge is required.
Free Pick-Up
You can pick up your order free of charge from our warehouse at Unit 5 / 417-419 Warrigal Road, Cheltenham between 10:00 am - 2:00 pm Monday to Friday (excluding public holidays) or by appointment. You may choose to pay by EFTPOS when you pick up if you decide to use this option. As we keep all our stock on site, collections can be made that afternoon (if placed in the morning), or the next day if placed at night. Unpaid orders will only be held for up to a maximum of 7 days from the date of order. Paid orders will be held indefinately.
When coming to the warehouse, we are located behind two buildings on Warrigal Road. Kingston Digital Print (yellow building) and Brakes Plus (green building). Access to us is from the driveway between the two.
View Larger Map
International Deliveries
- Limited to New Zealand, United States, United Kingdom
- PayPal is only accepted payment method
- Non-refundable administration charge $10 (noted on order as shipping)
We have re-introduced delivery outside Australia on a limited basis to New Zealand, USA and the United Kingdom. Previously many potential customers have found the cost of delivery was too expensive. (See examples below)
The only payment method accepted is PayPal and a $10 fee is charged to cover the costs associated with preparing the delivery quote and is not refundable if the order is cancelled.
The $10 will be deducted from the actual cost of delivery should the customer confirm delivery by payment of the actual cost of delivery.
In the event the order is not proceeded the value of order, excluding the $10 administration charge, will be refunded. Tracking of your order is available for an additional $5, and will be automatically included in the delivery fee unless you specify not to have tracking when you order.
Examples of potential delivery cost.
Based on Air Mail. No Insurance.No tracking.
For illustration only. |
NZ |
USA |
UK |
|
<500 grams
(eg; 1 x Take Along Thomas Vehicle) |
AUD$11 |
AUD$20 |
AUD$19 |
|
1 kg |
AUD$18 |
AUD$32 |
AUD$34 |
|
2 kg |
AUD$32 |
AUD$50 |
AUD$63 |
|
5 kg |
AUD$55 |
AUD$92 |
AUD$119 |
You can go to http://www1.auspost.com.au/pac/int_parcel.asp to estimate your specific postal charges, for the UK,USA or NZ.
Currency conversion site. http://www.xe.com/
Insurance
As Toot Toot Toys does not accept responsibility for goods after they have been dispatched our customers should consider taking out insurance. Please contact us for details and costs.
Usually insurance is an additional $1-2 per $100 value.
Immediate Shipping
We have a large range of stock at hand and can in most cases ship same day or next of your order payment. If we do not have an item in stock we will contact you to advise of the expected delivery date. Please contact us if you have any questions regarding your delivery.
ShopSafe Online Shopping 
