Click Call Collect
We now offer Click Call Collect from our store at 637 Centre Road, Bentleigh East, Victoria, so there's no need to get out of your car to collect an order! Simply select the 'Click Call Collect' option at checkout, then call us on (03) 9563 9649 when you arrive and we will bring your order out to the car for you.
Click Call Collect is available Monday to Saturday from 10am - 4pm.
If you have chosen the Click Call Collect option, you will receive a confirmation email to confirm the order has gone through. You will then receive another follow-up email once the order has been processed by our staff and is ready to be collected. If you would like to collect the order before you have received this email, please contact us via email or phone so we can organise to have it ready by the time you arrive.
Standard delivery Australia wide
Standard delivery is via Australia Post Receipted Delivery service:
New South Wales $9.99
South Australia $9.99
Australian Capital Territory $9.99
Western Australia $14.99
Northern Territory $14.99
Please note that the above delivery prices exclude bulky items, which may have additional delivery costs depending on destination. Please refer to individual product pages or contact us for further information.
We do our best to ship your orders as soon as possible and aim to ship same business day for orders placed prior to 10am. However, there may be some slight delays during peak trading times (November-December) or sale periods. If you require your order urgently, please email us at firstname.lastname@example.org so we can help.
Please note that due to COVID related delays, we are not able to estimate delivery times at present. If your require an order by a certain date, we suggest you order well in advance or select Express Post delivery.
For further information or delivery estimates please contact Australia Post on 13 76 78 or refer to their website www.auspost.com.au for latest estimated delivery times.
If you would like your order sent via Australia Post's Express Post service within Victoria, a $15 charge applies. Please note this excludes Play tables and other bulky items.
For delivery to states other than Victoria there is a minimum charge as follows:
New South Wales $35
South Australia $35
Australian Capital Territory $35
Western Australia $50
Northern Territory $50
Please note an additional delivery charge may apply once shipping is confirmed, depending on destination and size of goods, as Australia Post's Express Post costs escalate quickly by size/weight of the order. You will be contacted prior to dispatch if any additional charge is required. Your are welcome to contact us for a quote prior to placing your order.
You can contact Australia Post on 13 76 78 or refer to their website www.auspost.com.au for terms and conditions regarding their Express Post service.
We currently do not post outside Australia
We use Australia Post tracked parcel post for most orders, and sometimes a courier for bulky items. Once your order has been fulfilled you will receive an email confirmation with all the tracking details.
Please double check your address is correct at checkout. Unfortunately we cannot take responsibility for delivery to an incorrect address and there may be additional costs for a redelivery.
Toot Toot Toys does not accept responsibility for goods after they have been dispatched, this includes lost, damaged or stolen parcels.
If you wish your order to be left at your address unattended, please mention that in the special delivery instructions. Where this has been requested, neither Toot Toot Toys nor our carriers are able to take any responsibility for goods left at your premises.